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← SSL Certificates Help
Where's my private key?
Follow these Cyber Grapes steps to where's my private key for SSL certificate. Keep credentials handy, save your work, and allow time for DNS or publish changes before you retest.
- Sign in to Cyber Grapes, open My Products, then select your SSL certificate and Manage.
- Locate the control or wizard for where's my private key inside SSL product page.
- Fill in the required fields carefully. Double-check domain names, emails, and file paths.
- Confirm any warnings about downtime or DNS, then apply the change for SSL certificate.
- Save your changes, then verify the result (site load, mailbox login, certificate padlock, or app sync).
Tip: DNS and SSL changes can take from a few minutes up to 48 hours to show everywhere. Test again after propagation before assuming the change failed.
Need more help? Call Cyber Grapes 24/7 Sales & Support (domains, email and websites) at 763-CGRAPES (763-247-2737) or visit help.cybergrapes.com.