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← Microsoft 365 Help
Forward my Microsoft 365 email to a different email account
Follow these Cyber Grapes steps to forward your Microsoft 365 email to a different email account for Microsoft 365. Keep credentials handy, save your work, and allow time for DNS or publish changes before you retest.
- Sign in to Cyber Grapes, open My Products, then select Microsoft 365 and Manage.
- In Email & Office Dashboard, open mail routing features (forwarding, aliases, groups, or shared mailboxes).
- Create or edit the object for microsoft 365 email to a different email account, then add member addresses or the destination mailbox.
- Send test messages from an external account to confirm delivery.
- Save your changes, then verify the result (site load, mailbox login, certificate padlock, or app sync).
Tip: DNS and SSL changes can take from a few minutes up to 48 hours to show everywhere. Test again after propagation before assuming the change failed.
Need more help? Call Cyber Grapes support at 763-CGRAPES (763-247-2737) or visit help.cybergrapes.com.