My website was hacked. What should I do?

If your Cyber Grapes site shows spam, unexpected redirects, or a locked admin screen, contain the damage and restore clean files.

1. Change hosting, FTP/SFTP, database, and CMS admin passwords immediately.
2. Sign in to Cyber Grapes, open My Products, and open the hosting or Website Security dashboard for the affected site.
3. Take the site offline or enable a maintenance page if malware is actively spreading.
4. Run malware tools if included with Website Security, or restore a clean backup from before the incident.
5. Update CMS core, themes, and plugins; remove unused extensions.
6. Review DNS and email forwarding for attacker changes, then enable MFA where available.

Need more help? Call Cyber Grapes 24/7 Sales & Support (domains, email and websites) at 763-CGRAPES (763-247-2737) or visit help.cybergrapes.com.