Fix image thumbnails not displaying

Use this Cyber Grapes checklist to fix image thumbnails not displaying on WordPress. Confirm access and recent changes first, then apply the targeted fix before you rewrite DNS or rebuild the site.

1. Sign in to Cyber Grapes, open My Products, select the hosting plan that holds your WordPress site, then open WordPress or visit yoursite.com/wp-admin.
2. Confirm you are signed in to the correct Cyber Grapes account and that the product shows as Active.
3. Reproduce the issue once while noting the exact error text, browser, and device.
4. Confirm the domain points to the correct hosting IP or nameservers and that the document root or app is online.
5. Check recent changes: password resets, DNS edits, plugin or theme updates, SSL installs, or forwarding rules.
6. Apply the fix that matches the error (restore a setting, correct DNS, clear cache, or reset credentials for WordPress).
7. Retest in a private browser window. If the problem remains, gather screenshots and contact support.

Need more help? Call Cyber Grapes 24/7 Sales & Support (domains, email and websites) at 763-CGRAPES (763-247-2737) or visit help.cybergrapes.com.