Regain access to my domain or my Cyber Grapes account

Use this path when you cannot sign in, a former helper left, or a domain sits in an account you no longer control.

If you still have an email on the account

1. Reset the password and complete 2-step verification with a method you control.
2. Remove or update delegates you no longer trust.
3. Update the profile email and verification phone so recovery stays with you.

If you lost every login method

1. Gather proof of ownership: government ID matching registrant contacts, recent billing statements, and domain auth details when relevant.
2. Call Cyber Grapes support at 763-CGRAPES (763-247-2737) and ask for account recovery.
3. Follow any written verification steps support sends before access is restored.

If the domain is elsewhere

• Request an account change of ownership or transfer into your Cyber Grapes account when the current owner cooperates.
• For disputes, registries and ICANN processes may apply. Support can explain options for your TLD.